Best Deals: John Lewis Broadband

Compare John Lewis deals for fibre and broadband, find the best John Lewis tariff today (UK), valid for February 2023

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Reasons to choose a John Lewis broadband tariff

John Lewis is a popular retail shop and brand throughout the UK. They are known for their high quality products, services and customer service. This is why it's no wonder that they are also a high-quality broadband provider. With the latest technology, such as fibre optic, ADSL and fibre extra, the company offers an internet connection that is fast and reliable.

Fibre optic

Fibre optic broadband isn't always the easiest thing to come by, but John Lewis has a reliable service that is worth looking into. With three different broadband deals, you'll be able to find one that suits your needs.

Before you sign up, you'll need to think about the amount of devices you'll be using. It's also a good idea to consider line sharing. The speed you get will depend on the number of people in your home. If you have children or a lot of heavy users, 100Mbps might be a good option.

While you're at it, you might want to consider a bundle deal. These packages often combine your internet, mobile contract, and pay-TV into a single payment. Some providers even include e-gift cards, such as those available through John Lewis, which you can use at a variety of retailers.

Another plus of John Lewis is their customer service. They offer a freephone service that can answer questions about your broadband. This isn't something you'll find with many other providers.

In addition to their great customer service, you'll be able to take advantage of their great call add-on plans. Evening and weekend calls are included in all contracts. You can use your broadband to make international calls, as long as you have the phone line.

John Lewis isn't the most well-known broadband provider in the UK, but they're worth checking out. Their fibre optic broadband is fast and reliable. And they don't charge any extra for extra features.

You can even get a free router. The router has a variety of security features, including dual band wireless, 4-gigabit ethernet ports, and a firewall.


The John Lewis Broadband is one of the best deals available in the UK. It offers free weekend calls, unlimited downloads and a landline connection. For a few extra pounds per month, you can upgrade to an unlimited package.

While it may not be the fastest broadband service, the speed of your internet will depend on your location and internal home wiring. Your speed will also be affected by weather conditions and Wi-Fi signal strength.

John Lewis Broadband is not a full fibre provider, but it does offer an ADSL connection. However, this option only offers average download speeds of 10Mbps. If you need faster speeds, you may want to consider a fibre option.

Aside from the free phone line, you get a free router with the deal. You also get to choose from three simple packages.

The first is the basic ADSL package. This plan offers the most downloads for your money. Also, it includes a free wireless N router. All packages come with a free evening and weekend phone call plan.

There are also two more advanced options. One is the Sky Broadband and the other is Vodafone Broadband. These are both more advanced routers than the John Lewis Broadband.

Although John Lewis Broadband is not the fastest broadband, it is an excellent choice for users who are looking for a basic, no-frills package. Additionally, there are no hidden costs or usage caps.

If you're a heavy user and prefer a more advanced package, you should look elsewhere. Plusnet is a good alternative, offering a slightly cheaper deal and a better network.

While the speed of your internet will vary depending on the location, you will be able to see the results of the comparisons.

Fibre Extra

If you're in the market for a new broadband provider, John Lewis could be a good option. They offer a number of broadband deals, including two fibre options. However, their standard broadband deal is not the fastest.

While their upload speeds are average, their download speeds are in line with other broadband providers. This is important for those who send and receive large files, such as games.

If you're looking for a broadband deal that works on a budget, John Lewis' Fibre Extra package might be a good option for you. The plan comes with a free router for new customers, and includes an unlimited data allowance. It also includes traffic management to ensure a stable connection.

Although it's not the fastest broadband available, it's ideal for households with multiple devices, and those who are heavy users of the cloud. Downloads and uploads are particularly important for those who read emails, play online games, and send and receive large files.

For those who don't use their home broadband services much, they might want to choose the standard fibre deal. This includes an unlimited download and upload allowance, and offers average speeds of 10Mbps. You can add Plusnet Protect antivirus software to your account for an additional cost after three months.

On top of the unlimited data allowance, this package also includes evening and weekend calls. These calls are inclusive of UK landlines.

The Fibre Extra deal is ideal for those who like to stream online content in high definition. It comes with an AC-rated router to improve coverage. Moreover, it also includes BullGuard PC security for a year.

Another advantage of the John Lewis Fibre Extra package is the fact that it uses a FTTC connection. This means that it connects to street cabinets using fibre optic links.

Customer service

John Lewis is a well known department store that has been around since the mid-19th century. It is known for its high level of customer service and has been a staple of the British retail industry for many years. Now, John Lewis has expanded its portfolio of services and added broadband packages.

As a result, customers of John Lewis have the benefit of Plusnet broadband technology, which provides a reliable, high quality connection. And if they experience problems, they can call on Plusnet's UK-based customer support, which is also available 24/7.

In the recent Ofcom survey, Plusnet scored 79% satisfaction with their overall service. But it comes with some question marks over their complaint resolution. The report found that the average wait time for a complaint was 4m 52s.

In addition, the survey showed that Plusnet customers are less satisfied with their advice than the industry average. They were also less satisfied with the number of visits from advisers.

However, despite these negative aspects, Plusnet's customer service is still considered a good value. And Plusnet offers a reward voucher program.

Those who want to switch their broadband provider should be aware that the process can take several days. This is because your new provider will contact your current one and trigger a change over. While this isn't always the case, it's a good idea to make sure that you're a no tie-in customer.

If you decide to switch, you'll have to pay for the remainder of your contract months. This isn't a problem for existing customers, but it's something to be aware of for those who are just switching to another broadband provider.


If you are looking to switch broadband provider, you have to be aware that there are a number of companies to choose from. You can either choose the provider that offers the fastest broadband or one that offers cheaper monthly costs. There are even companies that offer extra services such as TV. These are good choices for bargain hunters, but may not be the best option for everyone.

While John Lewis Broadband is a fairly good option for basic packages, you might find that other providers provide a better deal. This is because some companies, such as Virgin Media, are more expensive than BT and Sky.

As with any other provider, you should also make sure that you aren't tied into a contract. Most broadband deals require a 18-month commitment, but you can often get a cheaper deal if you switch to another company.

You can call Plusnet on its customer support line or use their website to raise a query. You should be able to get a response in less than 24 hours. Alternatively, you can send an email. The customer support team are available at any time, including weekends.

Ofcom's latest report on consumer complaint levels shows that John Lewis Broadband has only a marginally higher level of complaints than the competition. Overall, customers are satisfied with their experience with Plusnet.

You can save money with Plusnet. For example, its basic call plan includes free calls to landlines weekdays 7am-7pm. However, if you want more advanced features such as a TV or gaming device, you may be better off with a competitor.

Plusnet is an established provider that has improved its customer service over the past few years. In fact, it was only second to Vodafone in complaint levels.

What is the best Broadband deal for John Lewis?

Currently the best John Lewis Broadband Plan costs £24 giving you unlimited data, subject to fair-use clauses.. With John Lewis you can also cancel within 30 days for their rolling broadband contracts.

Can I get unlimited downloads with John Lewis?

It depends, unlimited data on John Lewis is really popular so make sure you get enough bandwidth to cover your needs.

How much can I save with John Lewis 30 day Broadband?

Of course, it depends on what plan you were on before. But with a John Lewis Broadband plan or contract over 30 days, you can of course cancel any time and switch. You are not tied in with John Lewis a lot of other deals.

Today's best John Lewis tariffs & deals:

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