Shell Energy (more commonly known as Shell Broadband) generated the most customer complaints about broadband and landlines between April and June this year, new figures from telecoms regulator Ofcom show. For its broadband services, the firm generated 31 complaints per 100,000 customers during the period – almost three times higher than the industry average. Shell […]
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You’ve probably heard of Ultrafast broadband, but don’t know exactly it means. After all, it’s easy to get it confused with superfast broadband, a similar term. But these terms are actually quite different and essentially mean very different things. What exactly does Ultrafast broadband even mean? Let’s delve in and have a look. Firstly let’s […]
The best fibre broadband deals nowadays are found often by comparing plans using a price comparison website. Normally, these will look at the most competitive offers from the major network providers – Virgin Media, BT and Sky. Not all of these price comparison websites compare ‘all of market’ though, even the Ofcom accredited ones. So […]
Read More… from The best fibre broadband deals in December 2022
ISPs like to mess around with things and not tell their customers. The latest to fall victim to this tactic are Virgin Media customers, who are quietly being switched to O2 plans without being told. Following on from the mega-merger of Virgin Media and O2, the two brands are trying to merge. We’ve heard reports […]
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If you’re fed up with paying sky high bills for your broadband and phone line, and you’re desperate to save money, you may want to consider haggling with Virgin Media to get a discount. There are a few ways you can go about this. Firstly, you could choose to take out a new contract with […]
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