Shell Energy (more commonly known as Shell Broadband) generated the most customer complaints about broadband and landlines between April and June this year, new figures from telecoms regulator Ofco...
You've probably heard of Ultrafast broadband, but don't know exactly it means. After all, it's easy to get it confused with superfast broadband, a similar term. But these terms are actually quite d...
ISPs like to mess around with things and not tell their customers. The latest to fall victim to this tactic are Virgin Media customers, who are quietly being switched to O2 plans without being told...