Reasons to choose a Sky broadband tariff
If you are looking for a broadband connection in the UK, Sky broadband is one of the best choices. However, there are some problems associated with it. Among the biggest issues are set-up costs and upload speeds. You should also be aware of the complaints record.
Sky's pay TV service is popular
Sky Network Television Limited (Sky) is a New Zealand pay television and media streaming company. It has over seventeen thousand broadband subscribers. It launched its pay television service in 1990.
The Sky name started as a satellite TV service in the UK. Originally, it had four free-to-air channels. But, the company decided to expand its offering by launching a digital service. This offered a more interactive experience.
It also introduced its first subscription service, the Sky Movies channel. This was followed by a sports service, the Sky Sports channel. With Sky, the viewer had more control over what they watched, thanks to a digital decoder and easier to use interfaces.
Another new addition to the company's offerings was the Neon video on demand service. This is similar to Netflix, but has a few differences.
One difference is that the Sky On Demand service requires users to connect a new decoder to their home broadband. Users can then access a catalogue of content to choose from. Some of these content options include live sporting events, movies, TV shows, and kids' channels.
There are also apps for the popular Android and Samsung devices, as well as for select iOS devices. Compared to streaming boxes, there is a bigger price tag, but this does not affect the quality of the streaming.
As of 2021, the company will be able to provide its customers with fibre broadband. Sky has announced that it will begin staff testing of the new service in December 2020. During the pilot period, a limited number of people will be able to try the service.
Another popular service is the Sky Go app. It is a live streaming service.
Upload speeds are slow
If you're tired of your slow Sky broadband speeds, you're not alone. Millions of other households are experiencing the same annoyance. But, there are things you can do to fix the problem and improve your internet experience. The first step is to understand what's causing your sluggish connections.
There are many factors that can affect your upload speed. Some of them are network related, while others are a result of your broadband provider. One of the best ways to figure out which is causing your slow speeds is to test your own network.
This isn't necessarily a complicated task. All you need to do is go to your Sky Broadband page and click on the 'Test your connection' button. You'll be presented with a variety of options, including a simple network test.
If your speed is still abysmal, you may need to look for a new broadband deal. However, you're not likely to find something remarkably faster if your area isn't a candidate for superfast fibre to the cabinet services.
If you're in the market for a new package, check out a comparison website. A number of providers offer superfast download and upload speeds. In fact, you might be able to get a better deal by asking for a discount rather than signing a contract.
One of the most important factors determining your upload speed is the amount of bandwidth your Internet Service Provider (ISP) provides. You should make sure you don't use more than 80% of your available data bandwidth.
In addition, your internet connection might be hampered by a number of devices connected to your network. For instance, your phone, tablets, laptops, and even Wi-Fi connections may slow your Sky broadband. So, it's a good idea to consider all of your devices when looking for a new broadband package.
Complaints record
If you are experiencing problems with your broadband, you need to contact your provider. It is also a good idea to keep records of all communications and follow the formal complaint process.
In the last three months of last year, the number of broadband complaints hit a record low. There were nine complaints per 100,000 subscribers. This is a far cry from the tens of thousands of complaints that were recorded at the start of 2021.
Sky Broadband was one of the providers that registered the fewest complaints. However, this has been a trend for several quarters.
The most common issues reported were billing and technical problems. Ofcom is currently investigating ways to ensure that customers are better able to make changes to their provider.
Although EE and Sky were among the providers to register the lowest amounts of complaints, it is Virgin Media that has the highest. While Virgin Media has a higher percentage of complaints than the average provider, it has a lower proportion of customer satisfaction.
Despite its poor reputation, Sky had the fewest complaints in the pay-TV sector. However, the company was ranked second in terms of landline services.
When it comes to mobile, EE, Tesco Mobile, and Sky came out as the best performers. These three companies accounted for less than half of the complaints in the sector.
In fact, the top four providers all offered the lowest overall percentage of complaints. TalkTalk, BT, and Virgin Media were all above the industry average.
In Q3 of 2020, the number of broadband complaints was 19 per 100,000 subscribers. But this figure was heavily skewed by a spike in complaints during the beginning of the year.
Gigafast is the top-of-the-range product
Sky Gigafast is one of the fastest broadband packages in the market. It uses the Openreach fibre to the premises network to deliver broadband speeds of up to 900Mbps. This is 25 times faster than the average download speed of the Sky Superfast 35 package.
However, it's important to note that this package isn't available in every area of the UK. Only 6.5 million homes in the UK are connected to the Openreach FTTP network, meaning that there aren't quite enough opportunities to take advantage of the fastest broadband speeds.
If you live in a rural area and don't have easy access to fibre broadband, you may find that you are stuck with limited speeds. Sky is working hard to expand its coverage to more homes.
The Gigafast broadband package comes with a home phone line, which is a digital voice line. Although you will be able to make calls, it's important to note that you can't rely on the line if you have medical needs or a lack of mobile signal.
Sky Gigafast is priced at £55 per month on an 18-month contract. It includes the option to add a Sky TV package and a landline. You can also add a Broadband Boost subscription, which ensures your broadband is checked on a daily basis.
As with most other broadband packages, Sky will charge you a set-up fee if you choose Gigafast. This can be waived if you are a new customer. While it isn't the cheapest option, it is competitively priced.
On top of that, Sky Gigafast offers a high standard of Speed Guarantee. If you're not happy with your speeds, you can claim money back twice during the minimum term.
Set-up costs are high
Despite the hype around the tamer tamer, it's no secret that Sky has a hand in your broadband and TV. A recent study showed a staggering 55% of the UK's population uses Sky as their service provider of choice. The good news is that it's a matter of time before the lion's share of the tamer tamer tamer can reap the benefits of a tamer tamer matey.
To top it off, the company has a plethora of customer perks such as no contract free upgrades on selected packages. Best of all, it's a non-pricey taver tamer tamer compared to the likes in its ilk. For a mere £100 a month, you can reap the rewards of an exclusive tamer tamer affliction. So what are you waiting for?
What is the best Broadband deal for Sky?
Currently the best Sky Broadband Plan costs £22.99 giving you unlimited data, subject to fair-use clauses.. With Sky you can also cancel within 30 days for their rolling broadband contracts.
Can I get unlimited downloads with Sky?
Yes, unlimited data on Sky is really popular so make sure you get enough bandwidth to cover your needs.
How much can I save with Sky 12 month Broadband?
Of course, it depends on what plan you were on before. But with a Sky Broadband plan or contract over 12 months, you can of course cancel any time and switch. You are not tied in with Sky a lot of other deals.
